The most important thing to you, the Landlord, is to maximise the return on your investment and have someone care for your property as much as you do. Richmonds guarantee to provide you with the highest standards of professionalism and complete peace of mind.

You will benefit from our sophisticated tenant processing to ensure that you are exposed to the very minimum of risk. In addition, our highly efficient property management systems ensure that the property is safely maintained at all times.

You will be dealt with by the directors of Richmonds. Being an independent company we pride ourselves on the highest level of personal care which enables us to have an unrivalled reputation. Some other letting agents spread themselves very thin and have a high level of staff turnover which impacts on your relationship. We will only agree to manage a property which is located within 4 miles of our Hedge End office as we believe by going further a field it will dilute the high attention we give the portfolio of properties that we manage.

Whether you are letting a property for the first time, or an experienced property investor, all your letting needs will be looked after. You can be secure in the knowledge that your property is in safe hands.

What makes Richmonds your first choice ...

  • Director run established business
  • We only manage properties within a 4 mile radius of our Hedge End base giving your property the attention that it deserves
  • Swift rental income, paid direct electronically on the day it is received by the tenant
  • Monthly generated statements
  • Open 7 days a week
  • Regular inspections of the property
  • High level communication prior to any maintenance issues
  • State of the are industry software helping us keep up to date with all matters to your property
  • We value your business and wish to bond a long term relationship

Services to suit you

You can be assured of a professional and customer focused service at all times. There is a great deal involved in property management and Richmonds have an excellent reputation in this field. Richmonds offer two main services:

Full Management Service

We endevour to...

  • Determine the market rental and carry out effective marketing of the property
  • Provide rigorous tenant selection and carry out references and credit checks
  • Prepare and set up tenancy agreements
  • Prepare a professional inventory
  • Arrange for your tenants to occupy the property
  • Collect the first month rent in advance together with a security deposit
  • Ensure on-going and timely collection of rent
  • Organise and where necessary, supervise cost effective maintenance
  • Undertake regular checks to ensure that your property is kept in good order
  • Arrange payment of property related outgoings
  • Provide you with regular financial statements
  • Provide activity reports during void periods
  • Regularly review rental values and organise renewal of tenancies
  • Arrange exit inspections and check out report at the end of each tenancy
  • Submit the tenants deposit and liaise with the Deposit Protection Service at the end of each tenancy

There is a great deal involved in Full Property Management and our expert and cost-effective maintenance contractors are reputable tradesmen. However, should you have a preferred contractor then we are happy to instruct them on your behalf.

Tenant Find Service

You may find that you have the time and would prefer to fully manage the property yourself, in which case we can provide you with our “Tenant Find Service”. In this instance we endeavour to...

  • Determine the market rental and carry out effective marketing of the property
  • Provide rigorous tenant selection and carry out references and credit checks
  • Prepare and set up tenancy agreements
  • Prepare a professional inventory (if instructed)
  • Arrange for your tenants to occupy the property
  • Collect on your behalf the first months rent in advance together with a security deposit
  • Submit the tenants deposit to the Deposit Protection Service

Advice for Landlords

An experienced Richmonds Director will visit your property and conduct a professional rental assessment taking into consideration the size, location, condition and demand for that type of home.

You will have certain choices to make when letting your property and will be asked if you would be prepared to accept sharers or smokers and whether you wish to let your property furnished or unfurnished. There are new recommended regulations from the Government with regards to pets which we are happy to discuss. We will advise you on all these matters and answer any other questions that you may have. Your responsibilities as a “Landlord” will also be explained to you.


The successful rental of your property can depend on condition and appearance as well as location. A clean and welcoming appearance both internally and externally is likely to make your property more desirable to your potential clients. Our team will offer you sound advice based on long term experience and discuss any work that needs to be carried out. Remember, a property in good order is not only likely to be let more quickly but will almost certainly achieve a higher rental value. Equally important, it is likely to attract a higher calibre of tenants. Contented tenants will be more inclined to look after your property, keeping it well maintained and in good condition. They are also more likely to stay for a longer period of time.

Unfurnished Properties

Although not mandatory, most tenants of unfurnished premises will expect the property to include carpets, curtains and basic kitchen appliances such as a cooker.


If you are providing appliances such as a washing machine, dishwasher, tumble dryer etc, they must be thoroughly cleaned and in good working order. It is a Landlord’s responsibility to maintain and repair appliances so they should be well maintained. A property with a washing machine or dishwasher etc already installed can be more desirable to potential tenants but appliances can be unpredictable, so it is important to ensure that they are in good working order. Always keep full operating instructions and other relevant information at the property in case your tenant needs them. It benefits to set up service contracts for appliances (and it is essential for central heating systems).


If your property has a garden, you should leave a lawnmower and tools as necessary. Tenants are responsible for keeping your garden tidy but they shouldn’t be expected to be keen gardeners. If you have a large or special garden it may be worthwhile employing a professional gardener to make periodic visits.