The most important thing to you, the Landlord, is to maximise the return on your investment and have someone care for your property as much as you do. Richmonds guarantee to provide you with the highest standards of professionalism and complete peace of mind.

You will benefit from our sophisticated tenant processing to ensure that you are exposed to the very minimum of risk. In addition, our highly efficient property management systems ensure that the property is safely maintained at all times.

You will be dealt with by the directors of Richmonds. Being an independent company we pride ourselves on the highest level of personal care which enables us to have an unrivalled reputation. Some other letting agents spread themselves very thin and have a high level of staff turnover which impacts on your relationship. We will only agree to manage a property which is located within 4 miles of our Hedge End office as we believe by going further a field it will dilute the high attention we give the portfolio of properties that we manage.

Whether you are letting a property for the first time, or an experienced property investor, all your letting needs will be looked after. You can be secure in the knowledge that your property is in safe hands.

What makes Richmonds your first choice ...

  • Director run established business
  • We only manage properties within a 4 mile radius of our Hedge End base giving your property the attention that it deserves
  • Swift rental income, paid direct electronically on the day it is received by the tenant
  • Monthly generated statements
  • Open 7 days a week
  • Regular inspections of the property
  • High level communication prior to any maintenance issues
  • State of the are industry software helping us keep up to date with all matters to your property
  • We value your business and wish to bond a long term relationship

Services to suit you

You can be assured of a professional and customer focused service at all times. There is a great deal involved in property management and Richmonds have an excellent reputation in this field. Richmonds offer two main services:

Full Management Service

We endevour to...

  • Determine the market rental and carry out effective marketing of the property
  • Provide rigorous tenant selection and carry out references and credit checks
  • Prepare and set up tenancy agreements
  • Prepare a professional inventory
  • Arrange for your tenants to occupy the property
  • Collect the first month rent in advance together with a security deposit
  • Ensure on-going and timely collection of rent
  • Organise and where necessary, supervise cost effective maintenance
  • Undertake regular checks to ensure that your property is kept in good order
  • Arrange payment of property related outgoings
  • Provide you with regular financial statements
  • Provide activity reports during void periods
  • Regularly review rental values and organise renewal of tenancies
  • Arrange exit inspections and check out report at the end of each tenancy
  • Submit the tenants deposit and liaise with the Deposit Protection Service at the end of each tenancy

There is a great deal involved in Full Property Management and our expert and cost-effective maintenance contractors are reputable tradesmen. However, should you have a preferred contractor then we are happy to instruct them on your behalf.

Tenant Find Service

You may find that you have the time and would prefer to fully manage the property yourself, in which case we can provide you with our “Tenant Find Service”. In this instance we endeavour to...

  • Determine the market rental and carry out effective marketing of the property
  • Provide rigorous tenant selection and carry out references and credit checks
  • Prepare and set up tenancy agreements
  • Prepare a professional inventory (if instructed)
  • Arrange for your tenants to occupy the property
  • Collect on your behalf the first months rent in advance together with a security deposit
  • Submit the tenants deposit to the Deposit Protection Service

Advice for Landlords

An experienced Richmonds Director will visit your property and conduct a professional rental assessment taking into consideration the size, location, condition and demand for that type of home.

You will have certain choices to make when letting your property and will be asked if you would be prepared to accept sharers or smokers and whether you wish to let your property furnished or unfurnished. There are new recommended regulations from the Government with regards to pets which we are happy to discuss. We will advise you on all these matters and answer any other questions that you may have. Your responsibilities as a “Landlord” will also be explained to you.

Decoration

The successful rental of your property can depend on condition and appearance as well as location. A clean and welcoming appearance both internally and externally is likely to make your property more desirable to your potential clients. Our team will offer you sound advice based on long term experience and discuss any work that needs to be carried out. Remember, a property in good order is not only likely to be let more quickly but will almost certainly achieve a higher rental value. Equally important, it is likely to attract a higher calibre of tenants. Contented tenants will be more inclined to look after your property, keeping it well maintained and in good condition. They are also more likely to stay for a longer period of time.

Unfurnished Properties

Although not mandatory, most tenants of unfurnished premises will expect the property to include carpets, curtains and basic kitchen appliances such as a cooker.

Appliances

If you are providing appliances such as a washing machine, dishwasher, tumble dryer etc, they must be thoroughly cleaned and in good working order. It is a Landlord’s responsibility to maintain and repair appliances so they should be well maintained. A property with a washing machine or dishwasher etc already installed can be more desirable to potential tenants but appliances can be unpredictable, so it is important to ensure that they are in good working order. Always keep full operating instructions and other relevant information at the property in case your tenant needs them. It benefits to set up service contracts for appliances (and it is essential for central heating systems).

Gardens

If your property has a garden, you should leave a lawnmower and tools as necessary. Tenants are responsible for keeping your garden tidy but they shouldn’t be expected to be keen gardeners. If you have a large or special garden it may be worthwhile employing a professional gardener to make periodic visits.

Why choose us?

Here are just a few reasons why people choose to sell their property with us:

Dedicated Local Agent

​When it comes to selling or presenting property, local knowledge goes a very long way. We will provide a specialist and more tailored service compared to corporate/online estate agent’s. The owners Nathan, Tony and Kevin work at the forefront of the business on a daily basis and we are backed up by a team of hand picked individuals who have been known to us for many years.

​24/7 Communication

​We pride ourselves on giving you accurate and up-to-date information so you are in control of what we know can be an emotional and stressful time. Our many years of experience have taught us to listen to our clients needs and requirements – never losing sight of the fact that the properties which we deal with are our clients homes and most important assets

​Free Valuations

​We will give you honest, professional and qualified advice about your property and how we can work with you to help you achieve the best possible price. Whether it be for Re-mortgaging, upsizing or downsizing, matrimonial Purposes, probate purposes, or just to see what your home is worth, we are here to help.

​Supporting the local economy

​As a local business, we have a network of local conveyancing experts, surveyors and mortgage advisers we can recommend to help with your sale or purchase. That helps keep more money circulating within the local economy

The Best Price

​We often hear that it’s the service level that sets an independent estate agent apart. The reason is simple – we only get paid if we sell your house. We’re not being propped up by anyone else – be that other branches or head office – so it’s in our interest to do so. That means we give our absolute all. We rely on respect and reputation. There’s no way we’d risk that by offering anything less than fantastic service and getting you the best price for your home.

​Why you can rely on us

​Choosing the right estate agent is a critical part of the house-selling process. Making the right decision here can increase viewing numbers, increase offer numbers and secure a better selling price. Our many years of experience have taught us exactly what our clients need & deserve and we never lose sight of this. So, in an ever- changing, uncertain and sometimes scary world it is reassuring to know that there are still somethings which you can rely upon.


A friendly and professional team at your service...

Richmonds Property Services was established in 2006 by local directors Nathan McCathie, Tony Pilcher and Kevin Crowney.

Richmonds are the market leading estate agent for the local area and provide a hands on director service from start to finish.

With the support of a carefully selected and results driven team the directors ensure that customers receive the very best.


Meet The Team

Meet the team

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What our customers say...

I have used Richmonds for approximately 10 years now and have sold and purchased numerous properties with them. I have always found them professional, responsive when raising questions and fair with their pricing and valuations. Unlike many estate agents, Richmonds provide weekend and out of hours contact providing mobile numbers for their agents which is perfect if you work typical office hours and need to contact them when it’s convenient for you. Simply put I wouldn’t trust any other estate agent within SO30 and surrounding areas to provide the same services.
We can't praise the whole team at Richmond's enough. They sold our house for us and were superb at finding us the perfect next home. Nothing was too much trouble and they oversaw the whole process for us. Would highly recommend their superb team.
Could not be happier with the service we have received from Richmonds. My partner and I recently purchased a house through them and Nathan who was overseeing the progression of the sale was incredibly helpful in ensuring that all the documentation and parties were aware of what was happening. He went above and beyond what would normally be expected to ensure that our sale was put through within the stamp duty holiday. As soon as there was any change or development we were kept up to date and any action was carried out immediately. Couldn't have done more to help us, highly recommend.
Nothing but praise and huge thanks to Richmonds Property Services...Nathan and George especially have gone above and beyond to get our house sale through in a timely manner. Always on top of things, excellent communication and super helpful! Not only have they sold my property but they have found us the perfect rental. Having bought and sold with Nathan before I wouldn't use anyone else .Highly recommended!
Fantastic service throughout, sold property quickly and very good at keeping us up to date with progress of chain. Thank you to Nathan and the team
Nathan at Richmonds has been so brilliant with my partner and I buying our first property. It took my partner and I almost a year to find the property we wanted, and Nathan was incredibly helpful throughout the entire process. We were first time buyers and Nathan explained everything to us perfectly. We would highly recommend Nathan and the Richmonds team.
We have just purchased our first property with Richmonds. From start to finish they have been ultimate professionals, particularly Ben. We had multiple viewings, and no matter what time of day Richmonds were flexible around us. When we finally found our house, Ben was a fantastic support through the offer and exchange process, keeping us up to date on progress and reassuring us around any uncertainty. Also through the search our requirements were always adhered to and it never felt pushy like some other agents. I would recommend Richmonds and would definitely use again in the future.
I have recently bought my house through Richmonds, Mark Tomlin has been brilliant and really helped us get things sorted quickly and efficiently. Mark has gone above and beyond and I am very happy with Richmonds as a company. Great customer service. Thank you
We have previously experienced using other local estate agents to sell our property, but to no avail, Richmonds sold our house within 3 weeks. From first communication up until now we have been updated on the progress of our sale, they have a dedicated member of staff who chases the other solicitors and estate agents within your complete chain to move the process on, and I also received phone calls from Richmonds to check I have sent my paperwork off to the solicitor. The staff all are polite arrive very smartly in suits giving a good impression but more important the staff had previously visited to know the property they were selling. We have moved ten times and Richmonds are by far the most professional in my opinion and also having the experience with them I can verify the above statement. I hope they keep saturating the area as they are doing with their selling boards.
We recently put our house on the market with Richmonds. They were professional and proactive. Ben kept us fully informed regarding each prospective purchaser and contact with the rest of the team was always friendly and efficient. We did ask another local agent to value the property and they didn't even bother to follow up the meeting so we felt that their passive approach was not going to help us sell our property. Unfortunately circumstances beyond our control meant that we had to withdraw the property from the market. Again Richmonds were very understanding and courteous. I would have no hesitation in employing their services in future.

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